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Frequently Asked Questions

  • Will Jolly Turtle products last a long time?
    Our products are designed and intended to be used frequently and withstand the hustle and bustle of everyday life. Our reusable foldaway shopping bags offset single-use plastic bags after about 100 times of use, and we anticipate that you will carry on using them many more times than that!
  • Can Jolly Turtle products be purchased directly or on the web?
    Yes. You can purchase the product bundle directly on our website; please visit our OFFER page. All products can be purchased on Amazon. Contact us for any other order enquiry.
  • Are Jolly Turtle products available internationally?
    For orders outside of the UK, please contact us directly.
  • Can Jolly Turtle products be customised?
    Whether you want to customise Jolly Turtle products for members of your club, offer them as gifts, or your business wants to incorporate their logos and issue to staff as part of a company initiative, we are able and happy to do this. Please contact us directly for more information and quotes.
  • What makes Jolly Turtle products unique compared to similar products on the market?
    Our products are innovative with respect to concept and design, and we are constantly looking at ways we can improve our customers lives through the use of clever design. In addition to this, for every Jolly Turtle product purchased, we are donating 10% of the profit to Big Blue Ocean Cleanup.
  • Does Jolly Turtle work ethically and protect the environment?
    Jolly Turtle has a verified ethical supply chain, and part of the Company’s mission is to protect our planet. That’s why we donate 10% of our profits to Big Blue Ocean Cleanup, and our team also takes part in charitable activities.
  • Does Jolly Turtle work with Big Blue Ocean Cleanup?
    Jolly Turtle is delighted to be a corporate partner of Big Blue Ocean Cleanup. Their enthusiasm to promote our venture allows us to reciprocate and make ongoing contributions to them supporting the cleanup and protection of the World’s oceans.
  • Are Jolly Turtle products better for the environment?
    Our products are designed to cope with repeated everyday use, meaning that you will not need to buy single use alternatives anymore. Also, our products have multiple uses which reduce the need for additional single use / non-recyclable products.
  • How does using Jolly Turtle products reduce single-plastic use?
    By using Jolly Turtle products, fewer single use plastic / non-recyclable alternatives are used. If demand for these alternatives goes down, production of them also goes down, and there are less of them in the system. We are delighted that you are choosing to support our project to protect the environment!
  • Why should I buy Jolly Turtle products?
    Our products are intended to improve certain aspects of life, including the mindfulness benefits of protecting the environment, and reducing spend on single use/throwaway plastics. What's more, our phylosophy is to provide environmentally friendly products which are of superior quality and very reasonably priced.
  • Are Jolly Turtle Reusable Sandwich Bags fridge and freezer safe?
    Yes. It is safe to store our sandwich bag products in fridge or freezer.
  • Are Jolly Turtle Reusable Sandwich Bags microwave safe?
    No. We don't recommed to use the reusable sandwich bags in the microwave.
  • Are Jolly Turtle Reusable Sandwich Bags dishwasher safe?
    Yes, our sandwich bag products are dishwasher safe – we do recommend that these are only put into the top shelf. If unsure, please check product packaging or on our website products page.
  • Are Jolly Turtle Reusable Sandwich Bags approved for storing food?
    Our sandwich bag products are all BPA free and do not leach, making all our food containers completely food safe. Each of these products has been FDA approved.
  • What is a wheat straw and are they safe?
    Wheat straw is the stalk left over after wheat grains are harvested. They are extremely safe for kids and adults because, wheat straw are 100% BPA free and are non-toxic.
  • Why shall I choose wheat straws?
    * Wheat straws are entirely biodegradable. * It will take 3 to 6 months to turn to compost in your home compost and only 1 to 2 months in a local municipal compost facility. * As these products are 100% natural, they can decompose and be used as fertilizer. * They are BPA free * They are gluten free * Wheat straws drinking straws can be used to enjoy your drink for everyday life or for party events such as birthdays, baby showers, wedding, bachelorette/bachelor party, housewarming party, and outdoor picnics * Say goodbye to soggy straws – the wheat straws are super stiff and can be left for hours in the drink and unlike its paper counterpart, will not go soggy * Plastic free packaging * Compostable – after use, the straws can happily go into the food waste or compost bin
  • Are wheat straws hygienic?
    Yes. Jolly Turtle straws are manifactured and boxed in a steriled environment; they are sterilised by heat treatment and by infra-red; and they are FDA certified.
  • Are straws made from straw suitable for gluten free diets?
    Yes. Wheat straws are the steams which have been separated from the wheat at harvest. There is no wheat contained in the stem and the straws are produced in a separate environment to wheat products.
  • Are the wheat straw same size?
    Being a natural product, the straws vary in diameter from 3 to 6 mm for 20cm height.
  • What makes wheat drinking straws natural and eco-friendly?
    Wheat straw are a natural product and are 100% biodegradible and sterilised without chemical added. They won't get soggy like paper alternative paper and will last for hours.
  • What material is the Jolly Turtle Reusable Foldaway Shopping Bag made from?
    The Jolly Turtle Reusable Foldaway Shopping Bag is made from a very strong and durable textile known as 210D.
  • Is the Jolly Turtle Reusable Foldaway Shopping Bag washable?
    Yes the folding bag has been designed to mb washed and reused many times
  • How do I clean my Jolly Turtle Reusable Foldaway Shopping Bag?
    Here is our recommended care: - Wipe with warm damp cloth, or machine wash cold, gentle cycle. - Line dry only. - Do not iron.
  • What weight can I carry in the Jolly Turtle Reusable Foldaway Shopping Bag?
    The Jolly Turtle folding bag can safely be used to carry weights of upto 12 kg.
  • What is Jolly Turtle Reusable Foldaway Shopping Bag better than single use plastic bags?
    The Jolly Turtle Reusable Foldaway Shopping Bag will greatly reduce your use of single use plastic bags. It is easy to carry around and also has a very hand clip
  • Are the Jolly Turtle Reusable Foldaway Shopping Bag easy to fold?
    Yes, the bags are extremely easy to scrunch up into the turtle storage pouch
  • How do I take care of my Jolly Turtle Reusable Foldaway Shopping Bag?
    Very little care is required for this durable bag although it is always recommendable to try and keep your bag clean
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